Principal Oracle Business Systems Analyst

Introduction

The Principal Oracle Business Systems Analyst provides IT applications support to end users to solve business problems, improve processes, enable faster and better decision making and advance the productivity of both users and IT. Reporting to the Japan-based Manager of IT Systems, this highly visible role is a key part of our growing team of Enterprise IT application professionals.
Breadth of Scope: Business process area expertise with divisional or functional impact. Expert knowledge of three to four modules within Oracle eBusiness Suite R12 (eg. AP, AR, FA, GL, OM, INV, PO)
Focus Areas:
• Expert in business processes (eg. Financials, Order-to-Cash, Supply Chain, etc.)
• Configures application
• Expands functionality of the applications
• Designs simple application extensions
• Leads large application enhancements; participates in projects
• Interfaces with remote internal and external developers and resources
• Participates in applications updates and upgrades

Primary Responsibilities

• Gathers user requirements, participates in root cause analysis, contributes to process re-engineering efforts, identifies possible alternatives and designs solutions that address business requirements.
• Documents business and system requirements and use case scenarios. Develops functional specifications at the technical data source level and other documentation as needed. Assists user and Subject Matter Expert (SME) with Training, Test Plans, Testing and User Documentation.
• Works closely with internal and external developers and/or Business Analysts (BA’s) and/or packaged software providers to ensure solution meets user needs. Adjusts the functional specification if required. Documents application setups/configurations.
• Testing. Assists user and SME with Test Plans, Testing and User Documentation. Reviews test plans for appropriateness and thoroughness.  Assists user and SME with testing in-house and vendor software releases. 
• Documents IT support processes/procedures. Insures completeness of documentation package. Performs functional validation. Submits request to move to production to IT Change Management Team (CMT). May provide end-user training.
• Level 1/2 - Troubleshoots moderately complex production support problems and provides or obtains their timely resolution. Escalates highly complex problems to more senior BA’s to facilitate their resolution.
• Adheres to company and user department policies on compliance, information security and confidentiality.
• Identifies, documents and presents improvements to IT processes. 
• Maintains confidentiality regarding the information being processed, stored or accessed by the users on the network.
• Management may, at its discretion, assign or reassign responsibilities to this job at any time.
• Strong stakeholder management, cross-cultural collaboration, and leadership in matrixed environments are essential for success in this role.

Work Environment

• The work environment is hybrid, combining both office and remote (home-based) work arrangements.
• Assignments require extensive work using a computer.
• Responsibilities may require non-business hours and weekend work
• May require international travel.

Requirements

Education: BS/BA in Information Systems, Computer Science or equivalent

Experience: total of 8+ years’ IT business experience with at least 5 years in Oracle eBusiness Suite application design, configuration and support. At least 3 years’ experience leading and supporting Oracle Applications implementations for US-based international companies.

• Core expertise in performing Gap Analysis, process mapping, defining business requirements, solution design, implementation and configuration of Oracle eBusiness Suite R12
• Global project experience preferred (localizations, multi-entity, multi-org, multi-currency, intercompany processes)
• Proficiency in SQL and Oracle Applications R12 data model (Oracle Financials, Oracle Supply Chain)
• Familiarity with Oracle eCommerce Gateway and EDI concepts
• Highly proficient in O365, MS Visio, Jira, Slack, video conferencing
• Tableau reporting experience a plus
• Familiarity with USGAAP and SOX controls
• Ability to work independently, meeting commitments and managing priorities and deliverables to schedule
• Willingness and motivation to actively learn and acquire skills even in technically new or unfamiliar areas
• Good communication, both written and oral, in English and Japanese